Ask you to purchase prepaid credit cards to avoid disconnection.
Ask for payment or personal information over email.
Ask for money when we visit a residence or business.
Be able to confirm your account address, current bill amount and balance due over the phone.
Provide past due notification in writing before service is shut off.
Our vehicles are typically white with the Alliant Energy logo displayed on both sides.
Scammers may threaten to disconnect your service in the next hour or two to get you to purchase prepaid credit cards (or Green Dot cards) and provide that information over the phone. Other scams request payment by email.
If you receive a call like this, hang up and call us. Our official phone number is 1-800-ALLIANT (800-255-4268). Some scammers may provide a different phone number that spoofs our answering system. 1-800-ALLIANT is the only number to call.
When customers are behind on payment, we provide past due notification in writing before service is shut off for nonpayment. We will not ask you to purchase prepaid credit cards. We don’t ask for payment over email. Our safe and convenient payment options are listed on alliantenergy.com/paymentoptions.
Scammers create fake webpages and purchase ads on Google or Bing. These ads show up in internet searches to trick you into visiting the fake webpages and giving up your personal information. There may also be QR codes that falsely claim to link to a utility payment page.
To be certain you are visiting our website, type www.alliantenergy.com directly into your browser. Don't do a Google or Bing search and click results there.
If someone calls about your Alliant Energy account, get your most recent Alliant Energy bill. Ask the caller to tell you the account number and the amount due. You can also ask the caller to provide the account address, current bill amount and past due balance.
If the caller cannot provide that information, it isn’t us.
Scammers commonly use fake phone numbers they claim connect to Alliant Energy. They might call and leave this false number, send it in an email or put it in a fake internet advertisement. If you call the number, they’ll pretend to be Alliant Energy and attempt to get your personal or financial information.
Our representatives will never ask for money when they visit a residence.
Our employees carry badges with photo identification that includes the employee’s name and the company’s name and logo.
Our employees typically drive a white vehicle with the Alliant Energy logo displayed on both sides.
Call us at 1-800-ALLIANT (800-255-4268) if you have questions about the identity of anyone representing Alliant Energy.
Scammers posing as Alliant Energy recruiters are posting jobs on websites and conducting online interviews. Victims of these scams are being asked for personal details, banking information and money.
We do advertise our positions on various websites, but we will never ask you to apply for a job anywhere except on our official job posting website.
Scammers try to trick or pressure you into sharing your personal and financial information. They may threaten to disconnect service in the next hour or two. If something feels off, hang up or stop communicating.
Alliant Energy’s official phone number is 1-800-ALLIANT (800-255-4268). Some scammers may provide a different phone number that spoofs our answering system. 1-800-ALLIANT is the only number to call.
The police need your help to catch the culprits so they can't victimize others.
Queremos que usted este alerta sobre estafas que al parecer estan dirigidas a nuestros clientes que hablan español. Usando la amenaza de desconectar el servicio, los estafadores los convencen a los clientes de compren tarjetas de crédito prepagadas y de que les den informacion. Otras estafas solicitan el pago por correo electrónico. Nosotros no solicitamos pagos de nuestros clientes a través del teléfono ni tampoco pedimos pago por correo electrónico.
Si usted recibe una llamada que parece sospechosa, cuelgue inmediatamente y llamenos. El número de teléfono oficial de Alliant Energy es 1-800-ALLIANT (800-255-4268). Algunos estafadores proveen otro número que imita nuestro sistema de recepción de llamadas. 1-800-ALLIANT es el único número que usted debe usar para contactarnos. Tenemos muchas opciones de pago que son convenientes y seguras. Busque estas opciones en alliantenergy.com/paymentoptions o llamenos.